My air conditioner unit is literally freezing/ icing.

We highly recommend you to reach our Accredited Service Centers nationwide (click here for the full list) to provide you a better assessment and conduct a complete diagnosis on your unit. You may also contact our Koppel Customer Service Hotline at (02) 8823-8883 + Local Numbers.

For Parts Inquiry: Local 310 or 313
For Customer Support: Local 316, 317, 318, 319, 320, 321 or 322.