For Window Type AC: One (1) year on parts and labor and five (5) years on compressor on from the date of purchase.
For Wall Mounted Split Type AC: One (1) year from start up date or 18 months from purchase, whichever is earlier on parts and labor. Five (5) years from the date of purchase on the compressor.
For Light Commercial Products: One (1) year from start up date or 18 months from purchase, whichever is earlier on parts, labor and compressor.
It is better to keep your receipt to facilitate quicker processing of warranty should there be any concerns with your unit.
To obtain service within the warranty period, please contact the Koppel Customer Service Hotline at (02) 8823-8883 + Local Numbers 316, 317, 318, 319, 320, 321 or 322.